Privacy Policy

Privacy Policy

Effective Date: [1/28/2026]

Boston Coffeehouse® (“Boston Coffeehouse,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our cafés, place online orders, request catering services, use our website, or otherwise interact with us.

Information We Collect

We may collect the following categories of information:

Information You Provide to Us
• Name, email address, phone number, and billing or delivery address
• Payment information when placing online orders or catering requests
• Order details, preferences, and special instructions
• Information submitted through contact forms, catering inquiries, promotions, or customer support communications

Information Collected Automatically
• Device, browser, and operating system information
• Website usage data, including pages visited, ordering behavior, and interactions
• Approximate location information derived from IP address

In-Store and Order History Information
• Transaction and purchase history
• Catering order history and fulfillment details
• Loyalty or rewards participation, if applicable

How We Use Your Information

We use your information to: • Process and fulfill online orders and catering requests
• Communicate order confirmations, updates, and service-related messages
• Provide customer service and respond to inquiries
• Improve our menu offerings, services, and ordering experience
• Send promotional communications, where permitted by law
• Prevent fraud, ensure transaction security, and comply with legal obligations

Information Sharing

Boston Coffeehouse® does not sell your personal information. We may share information with: • Payment processors and point-of-sale providers to complete transactions
• Online ordering, delivery, and catering platforms supporting our services
• Service providers assisting with marketing, analytics, or website hosting
• Legal or regulatory authorities when required by law

All third-party service providers are required to protect your information and use it only for authorized business purposes.

Cookies & Online Ordering Technologies

We use cookies and similar technologies to support website functionality, online ordering, analytics, and performance optimization. These technologies help remember preferences, improve checkout flow, and analyze site usage. You may manage cookies through your browser settings, though disabling cookies may limit ordering functionality.

Your Choices

You may: • Opt out of promotional emails or marketing messages at any time
• Update or correct your personal information by contacting us
• Limit certain data collection through browser or device settings

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information associated with online ordering and catering transactions. While no system is completely secure, we take commercially reasonable steps to protect your data.

Children’s Privacy

Boston Coffeehouse® does not knowingly collect personal information from children under the age of 13. If such information is identified, we will promptly take steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, online ordering platforms, or legal requirements. Updates will be posted on our website and are effective upon posting.

Contact Us

If you have questions about this Privacy Policy or our online ordering and catering privacy practices, please contact us:

Boston Coffeehouse®
120 S. Woodland Blvd., Suite 200

DeLand, FL 32720
T. (386) 738-2326

By placing an online order, requesting catering services, or otherwise interacting with Boston Coffeehouse®, you acknowledge that you have read and understood this Privacy Policy.